Media Release by:
PR Councillor, City of Johannesburg
Note: We are republishing this on our website as we have received a number of queries on issues covered below recently and hope it will be helpful.
Over the last few weeks there has been a steady increase in water and electricity disconnections by the City of Johannesburg municipality. History seems to be repeating itself with many ratepayers suffering termination of water or electricity supply as experienced in the last few months of 2010 and 2011. Very few of the terminations are due to default payers, but are rather the result of arrears accumulated due to unresolved billing errors.
After consultation with the National Consumer Commission, more than 3000 billing queries were handed over by the Democratic Alliance towards the end of last week. This is described as a victory by the DA in and endeavour to bring relief to the thousands of ratepayers with unresolved queries. The ANC led administration still remains unmoved and unsympathetic towards affected ratepayers and refuse to accept the queries form the DA. The Democratic Alliance is looking forward to the assistance and accountability the NCC’s relief will bring.
With the on-going financial crisis in the City, the threats of disconnections are only set to intensify. The DA would like to offer the following hints and tips to ensure that you do not become an unnecessary victim: